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Serenity 1 LLC is a timeshare exit company that, at first glance, looks surprisingly well-received—at least if you only check their BBB page, where glowing reviews seem to flood the screen. However, once you step outside that bubble, the picture becomes much less impressive. There are barely any reviews elsewhere, and their online presence overall is extremely thin.

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Their official website, for instance, had a FAQ section that didn’t even function properly at the time of checking. Beyond that, their digital footprint is practically nonexistent. They had a Blogspot page which was created and abandoned in the same month, offering no meaningful content despite the company supposedly being in business since 2015.

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But things get more interesting when digging deeper. A post on <a href="http://justanswer.com/fl-real-estate/k1g1a-serenity-1-llc-say-representing-omni.html?rel=nofollow">JustAnswer</a> once mentioned that Serenity 1 LLC was associated with Omni Ellis—and now that is a name many experienced in timeshare exit scams will recognize. Omni Ellis was, in short, a major timeshare scam operation. So if Serenity 1 was representing Omni Ellis at any point, that raises more than a few red flags.

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According to complaints and scattered user reports, Serenity 1 LLC is known for “suddenly” calling timeshare owners out of the blue, allegedly having obtained their contact information from unknown sources. Even worse, some reports claim that Serenity 1 asks clients to pay upfront for the cancellation process—a practice that legitimate cancellation services always recommend avoiding.

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Their website doesn’t help their case either. Bland, empty, and offering almost no real or verifiable information, it does little to inspire confidence. Even though the company claims to have operated since 2015, the lack of meaningful online presence or history makes the whole operation feel vague and difficult to evaluate.

Complicating matters further, there are countless “Serenity Consulting” and “Serenity” branded businesses online—most unrelated to timeshare exit services at all. One of them is even an AI company. So searching for the right Serenity 1 LLC can lead to a mess of unrelated results. Some reports even hint at a possible connection to Liberty Timeshare Resolution, though there isn’t enough evidence to verify that link definitively.

At the end of the day, there simply isn’t much reliable information available about Serenity 1 LLC. Their possible past ties to Omni Ellis don’t help their credibility, their aggressive outreach to timeshare owners isn’t reassuring, and their overly positive reviews feel somewhat suspicious when nothing else backs them up. To be fair, there is also no conclusive proof of wrongdoing—but the absence of transparency speaks for itself.

As such, Serenity 1 LLC remains at 2.5 stars. Proceed with great caution, and make sure you fully understand the risks if you decide to engage with them.

Timeshare Cancellation Resource Center is, at first glance, a perfectly normal and professional timeshare exit firm. Nothing looks immediately suspicious—if anything, they seem too polished. We’re not exaggerating when we say that there is almost no online space where they haven’t planted themselves. Blog sites, news articles, directory listings, even their own YouTube channel—you’ll stumble onto Timeshare Cancellation Resource Center almost everywhere. And yes, that is quite a long name to keep seeing!

Their online presence paints a pristine picture. There are articles praising how trustworthy they are, claims that they’re a respected national firm, and even a Tumblr account. They also publish blog content designed to reassure potential clients and bolster their credibility.

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But here’s the twist: despite the layers of marketing and so-called reputation building, Timeshare Cancellation Resource Center is, in reality, a verified scam.

And the breadcrumbs are all over the internet.

Because their online footprint is so huge, you’ll eventually come across something important—TCRC used to operate under a different name: RFA Cancellation, and that history is anything but trustworthy. (You can look further into that in the linked reference.) In short, during their time as RFA, the company was already engaging in fraudulent behavior.

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Even today, the red flags from their past remain visible. We have testimonies, fake review activity, abandoned accounts tied to their RFA identity, and despite loudly promoting their BBB status, their accreditation page conveniently features zero reviews and zero complaints—which is suspicious in itself.

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If their track record tells us anything, Timeshare Cancellation Resource Center is simply the last standing façade of a company trying to escape the weight of its own history by rebranding and staying visible to anyone still unaware of the accusations that follow them.

Steer clear of TCRC.
They are still active, still aggressive in their marketing, and still everywhere you look. Don’t let their polished image trick you the way they have with so many before.

Contract Resolution Group was once a timeshare exit firm—though “was” is the key word here. The company has now completely dissolved, faded out of existence, and ultimately become irrelevant in the timeshare industry. Still, for historical and educational purposes, we believe it’s important for consumers to understand who they were and what their disappearance represents.

Their former website, previously titled CancellationExpert, has disappeared from the internet. Their BBB profile remains behind only as a digital graveyard, filled with unresolved complaints from customers who will never receive answers or refunds—because the company no longer exists to provide them.

But here’s the detail we need you to pay attention to:
Contract Resolution Group wasn’t just a failed company. It was one entry in a longer list of abandoned timeshare exit ventures connected to one name—Robert Tuck.

If you only take away one thing from this review, let it be this:
Remember the name “Robert Tuck.”

Contract Resolution Group was just one of his many timeshare exit businesses that launched, collected clients, and then quietly vanished. The pattern didn’t end there—not even close.

Among the other known entities tied to him are:

And that’s just what we know about. How many other companies existed briefly before disappearing in a puff of digital smoke? Customers across these organizations share the same fate—small promises, upfront payments, followed by a closed business and no resolution.

Look up any of the company names above, and the story repeats like clockwork:

In every instance, people trusted a timeshare exit service, paid for help, and then watched the company vanish while their problems remained.

This piece is not simply evaluating the “quality” of Contract Resolution Group as a company—because the company no longer exists and can’t be contacted in any meaningful way.

If you ever see the name “Robert Tuck” associated with a timeshare cancellation service—
do yourself a favor: do not contact them, do not give them money, and do not expect the business to exist long enough to help you.

WorldNet Consultant Group is a timeshare exit firm that proudly claims to have been “serving timeshare contract holders since 2000.” But… how much of that actually checks out?

Right from the start, their website feels like a time capsule from the early 2000s. Outdated design, thin content, and a noticeable absence of anything that builds real trust—no meaningful social media presence, barely any verified reviews, and nothing that truly says “professional, established company.” Instead, you’re greeted immediately by a contact form, practically begging you to reach out before you’ve even had a chance to assess who they are.

As you scroll, they talk about themselves—a lot. The usual self-congratulatory statements: contracts cancelled, results guaranteed, “trust us, we’re great!” The kind of overly polished, under-explained bragging that tries very hard to convince you without offering the substance to back it up.

Besides timeshare cancellation, they claim to offer Mortgage Cancellation and Credit Assistance. But with zero reports, testimonials, or evidence tied to those services, it’s almost impossible to know whether those departments have ever accomplished anything meaningful.

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They also give themselves a “4.9 out of 5” rating on their own website (at least they didn’t go for the suspiciously perfect 5/5). Still, the reviews they do show are painfully generic: “best timeshare consultant ever” and other one-liners without any detail or context. Really?

Outside their own website, things get even stranger. They appear active on social media—but with no measurable engagement or actual reviews. They post photos of a supposed location in Shepherd of the Hills dating back to November 2024… except that location hasn’t existed for a long while. So where exactly are these pictures from? The actual 2000s?

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Now let’s talk about real, external reviews. They have exactly one, posted on July 7th, 2025.
For a company that claims decades of service and social media activity dating back to 2019 or even 2022, having only one fresh review is almost impressive in all the wrong ways.

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They have no complaints filed anywhere. Their Yelp page is a ghost town. Their only Google review is from seven years ago—and oddly describes them as a company that sells second-hand timeshares, not a cancellation service.

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At this point, you might assume WorldNet Consultant Group is just… bland. Suspiciously unremarkable. Not particularly trustworthy but not blatantly dangerous. The kind of firm that falls into the “middle ground” of the industry.

But then, there’s what users on TUG discovered.

According to TUG, WorldNet Consultant Group is linked to a now very defunct timeshare exit firm called Contract Resolution Group. That firm—soon to receive its own write-up from us—was indisputably a scam. Their websites disappeared entirely, and their operations collapsed without a trace. But here’s the concerning overlap:
WorldNet and Contract Resolution Group once shared the same phone number.

It doesn’t stop there. The owner of WorldNet, Carmen Albert, was allegedly connected to Resort Deed Transfer, another defunct operation tied to Robert Tuck. And that one? Also marked by shady dealings.

This doesn’t paint WorldNet Consultant Group in a good light—if anything, it makes the whole operation look like a leftover shell from older scam networks trying to rebrand under a new name.

Our advice? Avoid them entirely.
We genuinely don’t know what’s happening behind the scenes, but based on everything available… it’s probably better that you don’t find out firsthand.

New timeshare exit companies pop up every day—and just as quickly disappear. This time, a particularly peculiar newcomer caught our attention after appearing from a simple Google search, as these things often do.

"Fraud Investigation Solutions" is a very new timeshare exit company with virtually no verifiable achievements, history, or online footprint. In fact, their name is so generic and all-encompassing that searching for it yields everything except information about them. Their website, solutionsfraud.com, doesn’t help either. No external mentions, no reviews, nothing. Encountering them truly feels like a one-in-a-million Google glitch.

So what makes Fraud Investigation Solutions so peculiar? Well, since they have no presence elsewhere, the only thing we can evaluate is their website—and oh boy, the glaring mistakes they left behind might end up placing them as the fraudulent ones instead.

Their tagline: “Assisting victims of timeshares purchased in Mexico.”

Does this make them a Mexican exit firm? Are they operating in the U.S.? Are they international? Their objective is unclear, and the site doesn’t bother clarifying any of it.

The small top menu leads to an About Us page, FAQ, testimonials, and other standard sections, though many are repeated on the homepage. Still, nothing truly helps define who they are.

The Introductory Video (and its contradictions)

Scrolling down, you’re greeted with the usual “If you’re here, you're likely struggling with a timeshare…” narration. They never mention their name in the audio, but the logo pops up at the end.

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However, here’s where it gets interesting:

Timeshare exit firms having multiple locations isn’t unheard of, but something about Fraud Investigation Solutions doesn’t sit right—especially when their listed Brooklyn address, 195 Plymouth St, Brooklyn, NY 11201, leads to a rather shady-looking, half-empty building. Whether they actually operate from there is anyone's guess.

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Except… their website didn’t even exist before 2024.
There’s no historical presence of the company, no older domain data, and no prior records to support such claims. The total lack of information anywhere on the web only intensifies suspicion.

They do repeat the standard exit-firm script: “Don’t pay upfront,” “Pay only once the contract is canceled,” and so on. And of course, a big “Free Consultation” button leading to their contact form.

Their testimonials rotate through 14 user reviews, all dated between 2023 and 2024, with no new additions whatsoever—despite the fact we're well into November 2025. The lack of updated reviews for such a new company is, to put it lightly, odd.

Toward the bottom, they include a section listing complaints about various Mexican timeshare resorts — something that could be helpful…

…if it weren’t for one enormous, glaring problem.

Fraud Investigation Solutions has blatantly copied the entire concept, format, and even assets from another timeshare exit firm: Mexican Timeshare Solutions (MTS).

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Their FAQ is copy-pasted word-for-word from Mexican Timeshare Solutions.

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They didn’t even bother removing the “Mexican Timeshare Solutions” name, which appears—plain as day—in multiple questions. This is the clearest indication that the site is a low-effort copycat, if not outright abandoned.

Fraud Investigation Solutions simply doesn’t present itself as a legitimate, functioning, or trustworthy timeshare exit firm.

If you ever encounter them while searching for help with your timeshare issues, don’t bother.
If they can’t even write their own FAQ, can you truly trust them with your contract?

You’re better off going directly to the company they copied — Mexican Timeshare Solutions — instead of risking your time or personal information with a site that can’t even stand on its own content.

Molfetta Law was a U.S.-based law firm led by attorney Michael A. Molfetta, which at one point branded itself as a timeshare exit specialist—promising to help clients legally and permanently terminate unwanted contracts. While it presented itself as a professional legal alternative to the many questionable exit companies out there, its reputation has since taken a serious nosedive.

Most of Molfetta Law’s recent reviews have plummeted compared to previous years, marking a clear decline in quality and client trust. Unfortunately, even their older feedback doesn’t inspire much confidence either—clients have long reported being ghosted or left hanging midway through their cases.

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The main attorney, Michael Molfetta, seems to have made quite an effort to plaster his name across the internet. You’ll find him described everywhere as a “highly trustworthy and renowned attorney.” Yet, when you look at actual client experiences, the narrative flips—what’s presented online doesn’t exactly match the reality that clients describe.

While Molfetta Law does claim to handle timeshare exits, it’s far from their only focus. Their own website lists a remarkably wide range of practice areas: everything from White Collar Crimes and Consumer Protection Services, to Narcotics, Murder and Manslaughter, and even Sex Offenses. Quite the list—perhaps a little too ambitious for a single firm to handle effectively.

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Their site proudly showcases a few awards and certifications, but none appear to be recent—nothing beyond 2021, which makes us wonder what exactly happened afterward. There’s also a “Client Satisfaction” section buried near the bottom of the website that seems broken; the text is garbled and unreadable, and the entire section barely functions. Not a great look for a firm trying to inspire confidence.

External reviews tell a similar story. Their Yelp page currently sits at around 2.1 stars with roughly 30 reviews, most of them recent and overwhelmingly negative—especially regarding their supposed timeshare exit services. The BBB page isn't much different either.

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On the social media front, things aren’t much better. Both of their Facebook profiles appear to have been abandoned since 2022, one of which only ever had two followers and no visible posts. It’s as if the firm simply faded into digital oblivion.

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Interestingly, despite all these signs of inactivity, we did find traces of past advertising efforts. There’s an interview with Michael Molfetta on Village Television, promoting Molfetta Law as a “trusted timeshare exit firm.” You can still find the video here:&nbsp;&nbsp;<a href="https://www.youtube.com/watch?v=tMuQFqE9erI">https://www.youtube.com/watch?v=tMuQFqE9erI</a>

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In that video, Molfetta Law is directly associated with something called Forza Consumer Group. However, upon investigation, their website no longer works—it’s been taken over by a domain reseller, meaning anyone could purchase it now. 

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Forza did exist at some point and was tied to Molfetta through multiple promotional videos, but it now appears completely defunct, with complaints from people who claim their timeshare issues were never resolved.

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Their Facebook page for Forza still exists but, unsurprisingly, is also abandoned—mirroring the same neglect we saw with Molfetta Law’s social media.

Adding to the controversy, back in 2020, Diamond Resorts filed a lawsuit against Molfetta Law and several associated parties. The suit alleged that they were part of a timeshare cancellation scam ring, deceiving clients while charging for services that went nowhere. Another name that comes up repeatedly in this story is Timeshare Freedom Group (TFG)—a company we’ll discuss in its own dedicated review later.

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According to court documents cited by PR Newswire (<a href="https://www.prnewswire.com/news-releases/diamond-resorts-files-lawsuit-against-timeshare-freedom-group-molfetta-law--others-in-timeshare-cancellation-ring-for-allegedly-scamming-consumers-301136988.html?rel=nofollow">link to article</a>), Molfetta Law allegedly received customer referrals from TFG, and Michael Molfetta himself would sign (or allow his signature to be used on) letters of representation that were sent to Diamond Resorts on behalf of unsuspecting owners.

All of this paints a rather concerning picture. As of 2025, Molfetta Law’s activity and legitimacy remain questionable—their websites and associated companies are inactive, their social media abandoned, and reviews consistently negative.

It seems Molfetta Law may have quietly walked away, leaving behind stranded clients, unresolved timeshare exits, and a trail of dissatisfaction.

Verdict: Proceed with extreme caution—or better yet, don’t contact them at all.

Liberty Timeshare Resolution is, once again, one of those flashy, achievement-boasting timeshare exit firms that seem to believe the more logos they plaster on their website, the more trustworthy they appear.&nbsp;

So, the question stands: are they actually trustworthy or just another pretty façade?

At first glance, Liberty Timeshare Resolution fits the same generic mold we’ve seen countless times before—companies teetering between the legitimate and the questionable. Their website follows the typical “we’re-the-best” structure, but the deeper you go, the more inconsistencies begin to show.

One of the first names that pops up is Tradebloc, which they proudly announce as their partner. If you’ve followed our previous reviews—particularly our piece on <a href="https://besttimeshareexitcompanies.org/reviews/timeshare-defense-attorneys-review">Timeshare Defense Attorneys</a>—you might remember that “Tradebloc” isn’t exactly a name that inspires much confidence. It tends to raise eyebrows more than it reassures.

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Now, onto their consultation process, which is arguably the most important part of any timeshare exit operation. On the surface, it’s functional enough. The “Free Consultation” button at the top of their site works properly, allowing you to schedule an appointment with them at no apparent cost. Simple, straightforward, and easy enough—so far, so good.

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However, clicking on their other prominent buttons, such as the one labeled “Click Here,” redirects you not to another consultation form, but to a so-called “Timeshare Resolution Guide.” There, they’ll attempt to push a “free book” to verify your eligibility for their services. But here’s where it gets odd—there’s no place to input a delivery address. So how exactly are they planning to send you this “copy”? Unless it’s an e-book (which they never clearly say), the entire process feels vague and unnecessarily sketchy. It’s the perfect way to collect personal data under the guise of a free offer—and you haven’t even spoken to a real consultant yet.

Scrolling further down, they highlight that they only employ U.S.-based cancellation experts. While that may sound reassuring to some, it’s a bit of a downside considering the wide global reach of timeshare ownership—especially in Mexico, where many contracts originate. By excluding non-English-speaking specialists, they’re missing out on a significant segment of potential clients.

According to their FAQ, Liberty claims that their cancellation process takes anywhere from “a few months to 18 months.” That’s quite a generous range, and while they add a confident “100% money-back guarantee” if they fail to cancel your timeshare within that period—word for word, ‘If we don’t, we will refund every penny you’ve paid us.’—it’s hard to say how verifiable that really is. Big promises like that always sound comforting, but they’re rarely as simple as they appear.

When we reach their testimonials section, things get even more predictable. Every single review listed on their page is a perfect 5-star review with no external sources or citations. We’ve seen this countless times before, and as always, we recommend taking such glowing “client stories” with a sizable grain of salt. If there’s no verifiable source, they may as well be self-written.

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That said, their reputation across third-party sites looks surprisingly spotless. Liberty Timeshare Resolution’s BBB page shows only one complaint, which the customer later updated to confirm a satisfactory resolution. Beyond that, the company’s online presence appears clean—perhaps too clean.

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And that’s where things get tricky. In an industry as murky as timeshare exits, a company with virtually no negative feedback often feels more suspicious than one with a few honest complaints. Transparency is key, and too much perfection usually means there’s something we’re not seeing.

At the end of the day, not much concrete information exists about Liberty Timeshare Resolution—especially on the negative side. For what it’s worth, their presentation is neat, their website works (mostly), and their reputation is free of major scandals. But as with all “too good to be true” timeshare exit companies, we advise you to tread carefully.

Our Final Thoughts:
We decided to give Liberty Timeshare Resolution a 4 out of 5. Why? Because while they do appear legitimate on the surface and maintain a clean public image, there’s still that underlying uncertainty that comes with timeshare exit firms that look a little too perfect. They might genuinely deliver what they promise—but without clear, verifiable transparency, we can’t place them fully in the “trusted” category just yet. Proceed with optimism, but keep your guard up.

Resolution Timeshare Cancellation (RTC) has long enjoyed a good reputation among timeshare exit companies. It’s often praised for solid ratings, user feedback, and notably, for being one of the few that actually uses an escrow model, something rare in the timeshare exit world.

Websites like BestCompany are largely responsible for shaping RTC’s public image as a reputable player. Yet, even they include a disclaimer at the top of their site: “We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings.” Sure, that’s what they say,&nbsp; but it’s hard not to wonder how unbiased those reviews truly are.

According to BestCompany’s overview, RTC’s supposed highlights include:

RTC’s own website also echoes this—claiming there’s no upfront cost for consultations or to start the cancellation process. Technically, this is true… to a point. They clarify that “we also give you the option to pay upfront at half the price of escrow.” So, while it’s optional, paying upfront is still part of the conversation.

They’re also very open about their flat-rate pricing, which is at least commendable for a company in this space.

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It’s listed right on their homepage, something that at least gives an impression of transparency. However, a quick glance at their BestCompany listing shows an entirely different set of numbers: $2,700 (no mortgage) and $3,700 (with mortgage). Outdated info? Possibly. Misleading? Potentially. Either way, it raises questions.

The inconsistencies don’t end there. BestCompany’s page mentions RTC can’t work with “Club Land’or” timeshares, yet on RTC’s actual site, that resort isn’t listed among their exclusions. There, they only name Capital Vacations and a few others. Another case of outdated data? Seems likely, but it’s worth noting.

Still, compared to other exit companies, RTC’s level of transparency is refreshing. Most firms in this industry prefer to play coy with pricing — as if they’re doing you a favor by not disclosing what their “services” actually cost. So, points to RTC for not hiding behind smoke and mirrors.

Interestingly, RTC also references other exit companies it considers “reputable,” such as Centerstone, Seaside, Lonestar, and Newton Group. That alone gives them a touch of humility — they’re not trying to sell themselves as the one-and-only legitimate option out there.

Their FAQ section is another strong point: well-written, detailed, and surprisingly honest. They admit they can’t assist with timeshares from Capital Vacations, Massanutten, or Disney. Even more surprisingly, they acknowledge that some owners can cancel directly through their own resort’s deed-back or exit program — no third-party help needed. It’s rare honesty for this kind of business.

So far, so good, right?
Well… here’s where things start to fall apart.

When we dug into their reviews, things got messy. RTC has listings on Google, BestCompany, and the BBB. On BestCompany, they still get the occasional review — the newest one in 2025 (as of October), with their last official response dating back to early 2024. Only two reviews in 2024 (both the exact same), most others from 2023 and earlier. In short: things feel a bit stale.

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At first glance, their feedback looks fairly balanced — a mix of positive and negative experiences, suggesting they’re not filtering out criticism. Their BBB page shows no official complaints, while their Google Reviews hover around a 3.7-star average. But when you look closer, the timeline tells a different story.

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As of 2025, a worrying trend has emerged: a wave of new complaints describing RTC as unresponsive. Multiple recent Google reviews mention the same issues — no callbacks, no emails, constant delays — all ending with no results. These reviews, spread across different users and months, show a consistent pattern that’s hard to ignore.

All the carefully crafted trust that RTC built over the years seems to be unraveling. Their old credibility is crumbling under mounting recent complaints and radio silence from their team. Once a company we might’ve rated at 3.5 or even 4 stars, it’s now falling to a 2-star warning in our eyes.

And unfortunately, it doesn’t stop there.

There’s another concern worth highlighting — what appears to be a copycat website. RTC’s legitimate domain is <a href="https://resolutiontsc.com">resolutiontsc.com</a>. However, there’s a suspiciously similar clone: <a href="https://resolutiontsc1.com">resolutiontsc1.com</a> — note the “1.” This fake site features a functional PayPal link for “pricing,” where users can freely send money… but to whom? And for what? It’s sketchy, to say the least.

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Hopefully, it’s merely a scammer trying to exploit RTC’s name—but the potential for user confusion is alarming. If you do reach out to Resolution Timeshare Cancellation, make absolutely sure you’re using the correct domain—the one without the “1.”

At the end of the day, RTC used to be one of the more trustworthy timeshare exit options — transparent pricing, escrow availability, and fair communication. But the recent decline in customer service, outdated public info, and emerging clone-site risks have turned that trust into caution.

Our verdict: once promising, now questionable. 2 out of 5 stars. Proceed with caution—and double-check that URL before you even think about paying a dime.

Timeshare Defense Attorneys is in quite a peculiar situation when it comes to their overall trustworthiness. Let’s start with something simple: their website. And make sure you get it right, it’s timesharedefenseattorneys.com (with an s). If you accidentally visit the version without it, you’ll stumble upon an unmaintained, outdated site that hasn’t seen a single update since 2023. Not the best first impression.

At first glance, the company tries to radiate credibility and professionalism by displaying a string of well-known news logos, ABC, FOX, Digital Journal, NBC, and others, as if to imply strong media recognition. But as we’ve seen across many other timeshare-related websites, this tactic doesn’t always mean much. Listing media outlets is easy; earning genuine trust is another story entirely.

What truly matters, though, is their timeshare cancellation process and according to their website, it starts with a free consultation. Fair enough. However, they also note that depending on the specifics of your case, they might reject it outright. So, while they might help some people exit their contracts, they aren’t exactly a one-size-fits-all solution. Reliability seems to vary.

They estimate that cancellations can take anywhere from 3 to 36 months —yes, potentially up to three years—which is an extremely long time frame for anyone hoping for relief from their timeshare burden. And when it comes to cost, their answer is an eyebrow-raiser: “far less than your maintenance fees.” That’s vague, nontransparent, and not particularly reassuring. They also mention a “one-time fixed fee,” yet never clarify what that fee includes or how it’s calculated. Ambiguity seems to be their specialty.

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Moving on to their social media presence, or rather, the ghost of it. Their Facebook page hasn’t been updated since 2023, and the last post was a giveaway. They used to do plenty of those, almost excessively, but engagement has since dropped off completely. The same goes for their Instagram account. For a company that claims to be active and engaged with clients, their silence online is telling.

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Now, let’s talk about their reviews. Their website showcases a few “client testimonials,” but they feel suspiciously curated. While they do have supposedly legitimate listings on the BBB and Google Reviews (averaging around 4.4 stars with over 150 reviews), a closer look reveals a concerning trend — many recent reviews are one-star ratings. The positive ones might prop up the overall average, but the negative feedback paints a far more troubling picture. Customers frequently cite issues with communication, long delays, and lack of transparency.

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Adding to the unease is their apparent partnership with a credit repair company called Tradebloc — another name that’s received its fair share of skepticism. It’s hard to feel confident when your exit service is tied to another business with its own questionable reputation.

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And it’s not just clients who are voicing dissatisfaction. Even former employees have reportedly left concerning feedback about the company’s internal practices. While Glassdoor hides full reviews behind account walls, snippets suggest a less-than-stellar work environment — hardly a reassuring sign for prospective clients.

Reviews.

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