GeoHoliday Vacation Club: A Timeshare Experience You Might Want to Exit

Timeshares often sound like the perfect way to enjoy luxurious vacations, but for many, they turn into financial and contractual burdens. If you're here, you may already have concerns about your timeshare with GeoHoliday Vacation Club. You’re not alone.

GeoHoliday has been in the vacation ownership industry for over 25 years, claiming to offer credit-based vacation ownership to over 25,000 club members. With access to over 70 resorts across 20 countries, it all sounds promising—until you take a closer look.

The Reality of GeoHoliday

A Troubling Pattern of Complaints

GeoHoliday has consistently received negative feedback from customers, with many citing issues related to misleading sales tactics, hidden fees, and poor customer service.

• ComplaintsBoard Rating: 1.8 stars (out of 5) based on 49 reviews.
• TrustPilot Rating: 2.3 stars, with most reviews being 1-star complaints.
• Better Business Bureau (BBB): The original profile for GeoHoliday no longer exists and has been replaced with “Starpoint Resort Group, Inc.”

While researching GeoHoliday’s BBB profile, it was discovered that it had been mysteriously removed and replaced with Starpoint Resort Group, Inc. The new profile includes a notice that it is “being updated,” effectively removing all previous negative reviews.

Further investigation into Starpoint Resorts reveals a dysfunctional and inaccessible website. Attempts to find information about them lead only to reports that their previous website relied on SEO baiting tactics before getting suspended in 2018. Since 2021, their website has remained “under construction.”

Adding to the concerns, Google Maps directs those searching for Starpoint Resorts to an abandoned parking lot.

Additionally, a Facebook page titled “Geo Holidays Club (Unethical Practices)” documents the various names the company has used over the years. The most recent alias, Sapphire Resorts, follows the same pattern, with a history of complaints similar to its predecessors. 

You can check out a detailed review on Sapphire Resorts that we put together here.

Why Many Seek to Exit GeoHoliday Timeshares

If you’re reconsidering your timeshare commitment, here are some key reasons many owners choose to exit:

• Misrepresentation & Fraud: Many customers report that they were given misleading information about their timeshare agreements.
• Difficult-to-Cancel Contracts: Timeshare agreements are notoriously hard to break without professional assistance.
• Hidden Fees & Rising Costs: Many owners face escalating annual fees that were not made clear at the time of purchase.
• No Resale Market: Finding a buyer for a GeoHoliday timeshare can be nearly impossible due to its poor reputation.

Choosing a Reputable Timeshare Exit Company

If you’re looking for a way out, a professional timeshare exit company may be the best option. However, the exit industry also has its share of fraudulent practices. Here are some key factors to consider when selecting a reputable exit company:

No Upfront Fees – A legitimate company won’t demand large payments before taking any action.

Proven Success – Look for companies with verifiable customer reviews and documented timeshare cancellations.

Ethical Methods – Avoid companies that make unrealistic guarantees or use questionable tactics.

Transparency – A trustworthy company will clearly outline its process and avoid confusing legal jargon.

Final Thoughts

GeoHoliday (now Starpoint, now Sapphire, and who knows what next) has a long track record of customer dissatisfaction, questionable business practices, and evasive tactics. If you’re feeling trapped in your contract, know that you are not alone, and options exist to help you exit.

Conduct thorough research, seek a reputable exit company, and take the necessary steps to regain control of your finances. A vacation should be enjoyable, not a source of ongoing stress.