Understanding Occidental Vacation Club: What You Should Know and How to Exit

The Occidental Vacation Club (formerly Allegro Vacation Club) has undergone significant changes over the years. Originally part of Occidental Hotels & Resorts, the club is now owned by Barceló Hotel Group, as of 2015. At its peak, Allegro boasted 27 properties across various destinations, including the Dominican Republic, Antigua, Morocco, Aruba, and more. However, the portfolio has since narrowed, with properties now concentrated in the United States, St. Marteen, Europe, Mexico, Dominican Republic, Costa Rica, and Aruba.

While the concept of timeshares and vacation clubs often promises luxury and exclusivity, Occidental Vacation Club’s offerings have left many members feeling disappointed. Let’s delve into their membership structure, the common pitfalls, and why you might consider seeking a timeshare exit service.

Membership Levels

Occidental Vacation Club offers multiple membership tiers, which can be confusing to potential and current members. Two prominent membership levels are:

·         First Club Membership

·         Grand Level Membership

While the Grand Level membership implies a more elite experience with higher-quality suites and additional privacy, the distinctions between these tiers are not clearly outlined on their website. For example, benefits like the "Founders Club" promise perks such as a 10% discount on bookings, yet specifics are vague, leaving prospective members to rely on customer service for clarity—a process often riddled with delays and unresponsiveness.

Hidden Timeshare Model

Though Occidental avoids explicitly using the term "timeshare" on their website, their "permanent benefits" section strongly suggests a timeshare model. Members are encouraged to commit to a 10-year purchase in exchange for supposedly enhanced benefits. Additionally, the club employs referral programs, incentivizing members to bring in new customers under the promise of further perks. However, many find these benefits difficult to access or not as valuable as initially presented.

Common Complaints and Concerns

Despite the allure of these memberships, numerous members express dissatisfaction with their experiences. Below are some recurring complaints:

1.      Unreliable Staff: Many members report unresponsive and unhelpful staff, particularly when seeking assistance or clarifications about their membership.

2.      Misleading Offers: Several reviews highlight instances where the benefits promised during the sales process were either exaggerated or entirely absent.

3.      Shady Practices: Reports of high-pressure sales tactics and hidden fees abound, leaving members feeling trapped and misled.

4.      Unfair Pricing: Members often find that the cost of the membership does not align with the value received, leading to financial strain and regret.

Considering a Timeshare Exit

Given these challenges, it’s no surprise that many members consider cancelling their timeshares with Occidental Vacation Club. However, the cancellation process can be complex and frustrating without professional assistance. Here are some steps to consider:

1. Understand Your Contract: Thoroughly review the terms of your membership agreement to identify potential exit clauses or obligations.
2. Document Issues: Gather evidence of misleading practices or unsatisfactory experiences to support your case.
3. Seek Professional Help: Engaging a reputable timeshare exit company can simplify the process and improve your chances of successfully cancelling your membership.

Why not choose a Timeshare Exit Service?

Navigating the intricacies of timeshare contracts can be daunting. Our selection of specialists consists in helping individuals like you find the best exit strategy for their timeshare commitments. They can ensure a hassle-free process, saving you time, money, and stress.

If you’re feeling overwhelmed by your experience with Occidental Vacation Club or simply wish to explore your options, don’t hesitate to visit the contact page.