Wesley Financial Group (WFG) is one of the most recognized timeshare exit companies. They offer a free consultation and boast years of experience in the industry. Here’s an in-depth look at their performance, reputation, and controversies to help you make an informed decision.

Company Standing

Better Business Bureau (BBB): As of June 2021, WFG held an A+ rating with the BBB. Despite this impressive score, the company is not accredited due to past issues. They have resolved all 33 complaints filed and hold an average customer rating of 4.87 out of 5 stars from 722 reviews.

Trustpilot: WFG has received a mix of five-star and one-star reviews, leading to an overall rating of 4.5 based on 1,276 reviews. While they respond to negative reviews professionally, they don’t address all complaints as claimed. Common issues include delays, unfulfilled promises, and poor assistance after payment.

Yelp: With only 24 reviews, WFG’s Yelp rating sits at a dismal 1.8 stars. Many complaints highlight poor communication, refusal to honor requests, and failure to refund payments. Clients often allege being ghosted after initial payments.

Glassdoor: Glassdoor focuses on employee experiences, offering insights into internal operations. WFG has a 3.3-star rating from 224 reviews. Some employees describe the company’s practices as questionable, equating them to the timeshare companies WFG aims to counter.

BestCompany: WFG has a strong user rating of 4.9 from 482 reviews but an overall score of 6.6. They are praised for their money-back guarantee, clear communication, and straightforward exit process. However, their selective client vetting may exclude individuals in dire need of assistance. Non-U.S. clients often find their services unavailable.

Notable Controversies

While WFG shows promise, their reputation is clouded by legal disputes and criticisms:

• August 2024: A U.S. District Judge ruled WFG failed to prove Westgate violated federal advertising and antitrust laws in a lawsuit alleging unfair business practices. [1]
• October 2024: WFG settled a lawsuit with Westgate Resorts, with both parties expressing satisfaction with the resolution.[1]
• July 2024: Capital Vacations filed a lawsuit against WFG, accusing them of deceptive practices and unauthorized legal advice. This lawsuit underscores lingering concerns about their business methods. Sources [1], [2], [3]

Final Thoughts

Wesley Financial Group’s performance is a blend of positive outcomes and significant concerns. Their A+ BBB rating and money-back guarantee are appealing, but their mixed reviews and ongoing legal troubles cast doubt on their reliability. They are neither a glowing recommendation nor an outright warning—a middle ground best approached with caution.

Neutral Rating: 3/5 Stars

Useful Resources: 

Official Page: https://wesleyfinancialgroup.com/

Facebook Page: https://www.facebook.com/wesleyfinancialgroup/

Instagram Page: https://www.instagram.com/wesleyfinancialgroupllc/