Vacation Ownership Consultants is a timeshare cancellation service based in Phoenix, Arizona, USA. The company has established itself as a reputable player in the industry, boasting over 10 years of experience and maintaining an A+ rating with the Better Business Bureau (BBB). With 91 reviews on Trustpilot averaging a 4.9-star rating and nine reviews on Yelp (only one of which is negative), the company’s track record suggests a high level of customer satisfaction.

One of the standout features of Vacation Ownership Consultants is their commitment to accessibility and transparency. They offer free consultations to potential clients and provide a detailed blog addressing common issues in the timeshare industry and management strategies. These resources not only educate their audience but also position the company as an authority in the field.

Strengths and Weaknesses:

For individuals facing financial challenges, the company provides flexible payment options. They offer no-money-down payment plans with 0% financing for the first six months. This feature is particularly beneficial for timeshare owners who are eager to cancel their contracts but may lack the financial means to pay upfront. Their acknowledgment of potential client concerns about scams further underscores their customer-first approach.

Before scheduling a consultation, clients are required to complete an eligibility form. This step ensures that the company can evaluate the feasibility of canceling a client’s timeshare before moving forward. While this process might seem slightly restrictive, it ultimately serves to save time and streamline the experience for both parties.

The company’s website emphasizes authenticity and credibility. Reviews featured on their site are linked directly to their respective sources, such as Facebook, Trustpilot, and Google, which enhances the reliability of their claims. They also incorporate video testimonials to further build trust with potential clients.

While Vacation Ownership Consultants appears to be a strong contender in the timeshare cancellation industry, there are areas that could benefit from improvement. For instance, their services seem primarily tailored to U.S.-based clients, with little evidence of support for international customers. Expanding their services to a global audience could significantly broaden their appeal.

Summary and Recommendation:

In conclusion, Vacation Ownership Consultants combines experience, transparency, and customer-centric policies to deliver effective timeshare cancellation services. Their solid reputation and commitment to addressing client needs make them a trustworthy option for timeshare owners looking for a way out. While they have room to grow in terms of international reach, their current offerings are well-suited to their target demographic. Based on our findings, we rate them a commendable 3 out of 5 stars.