Timeshare Closing Services (TCS) – Review & Consumer Warning

Timeshare Closing Services is a timeshare transfer company, and based on our findings, it carries a dubious reputation largely shaped by its online behavior and the feedback it has received from consumers.

It’s important to clarify from the outset that TCS is not a timeshare exit company, but rather a transfer company. Their primary method involves attempting to move ownership through resale or auction-based transfers. While TCS claims that a transfer typically takes around 90 days, they also openly acknowledge that the process may take longer depending on document delivery times or how quickly the resort or deed-holding agency processes the transfer.

That caveat, however, appears to be more than just a disclaimer—user experiences suggest a very different reality.

Reviews: A Closer Look

Let’s start with Google reviews. At first glance, TCS appears to have an overwhelmingly positive presence: a flood of 5-star reviews with virtually no criticism. In fact, only a single negative review stands out. That review details a transfer that had still not been completed after two years, a stark contrast to the promised 90-day timeline.

While one review alone wouldn’t normally raise concern, the absence of organic negative feedback combined with what we observe elsewhere paints a much more troubling picture.

Yelp: A Decade of Negativity—Then a Sudden Shift

On Yelp, the story changes dramatically. From 2013 through 2023, the majority of reviews were negative, spanning nearly a full decade of dissatisfaction. Common complaints included:

• Requests for full or upfront payment, despite claims of escrow protection
• Extremely long delays or no meaningful action taken at all
• Poor communication and unmet expectations

Then, something unusual happened.

Starting in January 2024, TCS began receiving near-daily positive reviews, month after month. While it’s possible for a company to improve, the scale and timing of this shift raised immediate red flags. Even more concerning is a notice at the bottom of their Yelp page stating that at least 96 reviews were removed, with several cited as violating Yelp’s Terms of Service.

The pattern is difficult to ignore: a decade of negative feedback followed by an abrupt, aggressive surge of positivity—enough to draw Yelp’s attention. Given this, it’s reasonable to question whether the same tactics may have been used to shape their Google reviews as well.

BBB Standing and Formal Complaints

Turning to the Better Business Bureau, TCS fares no better. Their rating currently sits at 2.25 stars, admittedly based on a small number of reviews. Still, the complaint section fills in the gaps left by the sudden lack of negative public reviews in 2024.

Many of these complaints echo familiar themes:

• Failure to complete transfers
• Extended timelines far beyond what was promised
• Consumers left paying fees while still legally responsible for their timeshare

While their BBB profile may not be as recently active as Yelp, the substance of the complaints aligns closely with long-standing user concerns.

StopFeesNow and Related Concerns

Additionally, there is a website called StopFeesNow, which is associated with Timeshare Closing Services. This site presents itself as a public-facing resale or auction platform for timeshares. However, based on our findings, this representation appears misleading at best.

We’ve covered StopFeesNow separately, and we strongly recommend reviewing our dedicated post on that platform to understand why it should not be considered a legitimate resale solution.

Final Takeaway

The broader takeaway here isn’t limited to Timeshare Closing Services alone—it highlights a systemic issue with timeshare transfer companies as a whole.

Transfers are inherently unreliable. Companies like TCS can collect payment while owners wait months or even years, still legally tied to a timeshare they were promised would be removed from their name. In many cases, that transfer never materializes at all.

Based on user complaints, public records, and review patterns, we do not consider Timeshare Closing Services a trustworthy option. Their practices, combined with the inherent risks of timeshare transfers, place consumers in a vulnerable position with little recourse if things go wrong.

As always, we urge caution, skepticism, and thorough research before engaging with any company offering timeshare transfer services.