Sell My Timeshare Now (SMTN) is a company specializing in timeshare resale and rental services. While it operates as a legitimate business, it has garnered mixed reviews and notable customer complaints that potential clients should be aware of before engaging with their services.

Customer Complaints and Negative Feedback

• Lack of BBB Accreditation: SMTN is not accredited by the Better Business Bureau (BBB) and has received a significant number of complaints. Many customers express dissatisfaction with the company’s inability to advertise or sell their timeshares effectively..

• ConsumerAffairs Reviews: Feedback on ConsumerAffairs indicates that SMTN does not always sell properties as quickly as advertised. Additionally, some customers find the contracts confusing. However, it is worth noting that SMTN does not charge hidden fees, and customers do have the option to cancel their agreements..

• Timeshare Users Group (TUG) Discussions: Discussions on TUG reveal that SMTN charges substantial upfront fees to list timeshares. Unfortunately, some properties linger on the site without selling, and users report challenges in obtaining refunds when sales do not materialize.

Common Issues Highlighted

• Upfront Fees: Many customers have reported paying significant upfront fees for listing services, only to find that their timeshares remain unsold. This has led to frustration and a sense of lost investment.
• Unrealistic Pricing: Claims have been made that SMTN sets inflated listing prices, which may contribute to the prolonged time properties spend on the market.
• Contractual Confusion: Some users have expressed concerns over unclear terms and conditions in the contracts, leading to misunderstandings about the scope and limitations of SMTN’s services.

Positive Aspects to Consider

While the negative feedback is significant, SMTN does have some redeeming qualities:

• Legitimacy: The company operates transparently without hidden fees, and customers retain the right to cancel their agreements. This can provide some reassurance to cautious users.
• Experience in the Market: As a well-established name in the timeshare resale industry, SMTN has the expertise to connect timeshare owners with potential buyers and renters, even if outcomes vary.

Conclusion

Sell My Timeshare Now presents itself as an option for timeshare resale and rental services, but it comes with notable risks. Customers should be prepared to encounter upfront fees, potential delays in sales or never be sold, and the possibility of unclear contract terms. It is strongly advised to conduct thorough research, explore alternative options, and ensure complete understanding of all agreements before committing to their services. By proceeding with caution, potential clients can make more informed decisions and avoid unwanted surprises.