What Is Westgate Flamingo Bay Resort?

Located just about 2.5 miles from the Las Vegas Strip, Westgate Flamingo Bay Resort sounds on paper like a convenient and well-equipped place to stay. It offers one- and two-bedroom villas complete with full kitchens, in-unit laundry, jetted tubs, living/dining areas, and sleeper sofas. On-site amenities include a heated pool, hot tub, fitness center, mini-golf, playground, BBQ facilities, and even shuttle service to the Strip and downtown Fremont Street.

But here's the thing: many guests report that it operates more like a gated condo complex than a resort. There's no restaurant or bar, limited common spaces, and it can feel fairly isolated. Originally opened in 2001 as part of Westgate’s westward expansion, it differs from more full-service Westgate properties like Westgate Lakes Resort & Spa by offering a more pared-down, residential experience.

Who Owns It?

Westgate Flamingo Bay is owned by Westgate Resorts, a privately held timeshare company founded in 1982 by David A. Siegel. Headquartered in Orlando, Florida, Westgate Resorts has grown to include more than 60 properties across the U.S., encompassing over 13,000 villas. It’s operated under Central Florida Investments, Inc. (CFI), also run by the Siegel family. If the name sounds familiar, it's because Westgate has been at the center of both business and media attention, not all of it positive.

Why People Are Unhappy

While some guests may have a passable experience, there are recurring issues that paint a much less appealing picture. Let's break down the key complaints.

1. Guest Experience & Facility Issues

• Aging Property Feel: A lot of reviews suggest the resort feels more like an old apartment complex than a getaway destination. Thin walls, outdated decor, noisy neighbors, and uninspiring views are common complaints.
• Cleanliness and Maintenance: Guests have reported moldy carpets, stained furniture, malfunctioning appliances, and poor upkeep in general. Housekeeping is sometimes unresponsive.
• Hidden Charges: Visitors often mention resort fee surprises and disputed charges that are difficult to resolve. One guest complained about being charged $14 for a small bottle of water and a muffin during a conference stay, calling it an example of "bad faith pricing."
• Inconvenient Operations: Reviews mention everything from unreliable key cards and confusing shuttle policies to long waits and unhelpful staff at the front desk.
• Safety Concerns: One alarming case involved a guest who had to park their trailer offsite due to resort policy, only for it to be vandalized. The resort reportedly denied any responsibility. Another guest shared a story about being bitten by a scorpion and receiving little support from management beyond a single night comped.
• Employment and Ethics Controversies: Westgate’s issues aren’t limited to just guests. The company has also faced criticism from former employees. Some reports include sudden layoffs of commission-based contractors and wage disputes. This points to broader management problems and adds to the concerns around transparency and trust.

Should You Consider a Timeshare Exit Company?

Many owners regret signing up. Stories shared on online forums, including Reddit, describe contracts that are nearly impossible to get out of. Resale value? Practically nonexistent. Some people are literally giving away their weeks or even paying out-of-pocket to get rid of them. On top of that, you’re still on the hook for annual maintenance fees, which can increase over time.

If you’re feeling stuck in a contract with Westgate Flamingo Bay Resort, it’s worth seriously considering a reputable timeshare exit company. Many owners find that dealing directly with the resort gets them nowhere, and some even report aggressive or uncooperative responses when they try to ask about cancellation.

The long-term financial commitment of a Westgate timeshare can be draining. Between unpredictable maintenance fees and the difficulty of reselling or renting out your unit, the situation can feel like a trap. A good exit company can help, especially when you're facing a company known for being difficult to work with.

Final Thoughts

Westgate Flamingo Bay Resort might look appealing on the surface, but guest experiences and ownership realities often tell another story. From aging facilities and surprise fees to hard-sell tactics and rigid contracts, there are many reasons an owner might want out. If you’re in that boat, getting help from a timeshare exit specialist may be your best way forward, especially if Westgate won’t cooperate.

Do your research, find a company with a proven track record, and take steps toward regaining control over your vacation choices and finances.