Investigating Pueblo Bonito Sunset Beach

If you're here, chances you’re one of the many people trying to untangle themselves from a timeshare contract with Pueblo Bonito. Either way, let’s talk about it. Because while this resort looks picture-perfect from the outside, there’s a lot you should know before committing, or if you’re considering getting out.

What is Pueblo Bonito Sunset Beach?

Pueblo Bonito Sunset Beach Golf & Spa Resort is one of several properties under the Pueblo Bonito umbrella, a privately owned hospitality brand founded by Ernesto Coppel Kelly. It’s perched on a hillside in Cabo San Lucas, Mexico, offering all-inclusive amenities, multiple restaurants, pools, a golf course, and a spa. 

But here’s the catch, while it promises sweeping ocean views and a peaceful atmosphere, the beach there isn’t swimmable due to strong currents. The resort is so spread out over steep hillsides that guests have to rely on golf cart shuttles to get around. This might seem fun at first, but becomes a hassle when you’re waiting too long just to get to breakfast.

How Does It Compare to Other Pueblo Bonito Resorts?

There’s actually a small family of Pueblo Bonito resorts:

• Pueblo Bonito Rose and Pueblo Bonito Los Cabos (Blanco) are right on Medano Beach, offering swimmable beach access and are closer to downtown Cabo. They're more compact and lively.
• Pueblo Bonito Emerald Bay is located in Mazatlán and features colonial-style architecture and sprawling grounds for a different vibe.

Sunset Beach stands out for its seclusion, which can be a plus if you love quiet, but it also makes it harder to enjoy the town or the ocean.

The Downsides

Now, here’s where things get a little uncomfortable.

• Safety Concerns: In 2019, there was a deeply troubling incident where a guest alleged sexual assault by a staff member. Beyond the incident itself, the real shock came from how poorly management handled it — with delays and an apparent lack of empathy.
• Maintenance & Cleanliness: Guests have complained about water leaks, moldy shower doors, and ant problems in rooms. For a resort boasting luxury, these recurring issues are frustrating and disappointing.
• Timeshare Sales Tactics: One of the biggest sources of complaints is the resort’s aggressive, high-pressure timeshare sales tactics. People have felt misled about the benefits and stuck in contracts they barely understood. The presentations can be misleading, and the pressure to sign is intense.
• Accessibility Issues: Because the resort is built into a steep hill, you need to use golf carts to get anywhere. The wait times can be irritating, especially if you have mobility concerns or are just trying to enjoy your vacation without needing a transport schedule.
• Pool and Facility Access: Pools tend to get overcrowded fast, and lounge chairs are scarce. If there’s a wedding on-site (which happens a lot), pools close early, and good luck finding a quiet spot.

Why Consider a Timeshare Exit Company?

Between the high-pressure sales pitch, under-delivered promises, and ongoing frustrations with maintenance and accessibility, a lot of owners eventually want out.

That’s where a reputable timeshare exit company comes in. These are professionals who can help you legally and securely exit your contract. It’s crucial to do your research, though, look for companies with verifiable reviews, transparent fees, and a history of success specifically with Mexican timeshares like Pueblo Bonito Sunset Beach.

Final Thoughts

Pueblo Bonito Sunset Beach isn’t a total disaster, plenty of people enjoy their stays here. But if you’re someone who values ease of access, reliable amenities, and transparent business practices, you might find yourself regretting the timeshare commitment.

If you've had your share of troubles with Pueblo Bonito's resorts let us know through our website form!