Considering a Timeshare Exit for Pueblo Bonito

Pueblo Bonito is a relatively small resort chain with two main locations in Los Cabos and Mazatlán, Mexico. While it caters predominantly to those seeking a Mexican vacation experience, its timeshare practices have raised numerous concerns among members and prospective buyers alike. If you’re one of those dissatisfied with a Pueblo Bonito timeshare, you might already know how frustrating it can be to navigate the cancellation process. Let’s break down why that is, and why seeking help from a reputable timeshare exit company might be your best course of action.

Limited Transparency and Hidden Information

Pueblo Bonito operates two separate websites: one for public-facing information and another exclusive to members. This members-only platform contains critical details about their timeshare practices, such as FAQs and membership policies. Unfortunately, this information is often buried deep within the site, making it hard to access unless you already know where to look.

For instance, the FAQ section mentions  that many members obtain “additional weeks” through an “upgrade,” but they fail to explain what such upgrades entail or the costs associated with them. This lack of transparency has left many buyers feeling cornered into purchasing more than they initially intended, potentially locking themselves into an increasingly expensive and restrictive arrangement.

Transfer Fees and Cancellation Policies

One of the most concerning aspects of Pueblo Bonito’s timeshare practice is the hefty transfer fee. If you wish to transfer your membership to someone else, you are required to pay a $500 fee per week—a substantial charge that acts as a deterrent for those looking to exit their timeshare agreement. Given that transferring ownership is one of the few conventional ways to escape a timeshare contract, this fee creates significant barriers.

Additionally, their cancellation policy only applies to first-time vacation bookings and allows for a mere 24-hour cancellation window. Beyond this, there’s no clear guidance on how to cancel a timeshare itself. Mexican law generally grants a five-business-day waiting period for cancelling timeshare agreements, but Pueblo Bonito’s lack of accessible information on this further complicates the process.

Customer Complaints and Negative Experiences

User reviews of Pueblo Bonito often highlight recurring themes of regret and dissatisfaction. Many owners report feeling misled by staff who initially seemed helpful but later revealed their true intent: selling a timeshare. Others speak of the near impossibility of canceling their agreements or transferring ownership without incurring steep fees or encountering bureaucratic obstacles.

These sentiments underscore a broader issue with timeshare contracts, which can feel more like a trap than a dream vacation plan.

Why Consider a Timeshare Exit Company?

If you’re struggling with a Pueblo Bonito timeshare, you’ve likely realized by now that exiting on your own is no simple task. From restrictive policies to hidden fees, the process is designed to make cancellation difficult. This is where a timeshare exit company can make a difference.

A reputable timeshare exit company specializes in helping owners navigate these complex troubles. They have experience dealing with resort companies like Pueblo Bonito and many others and they can work on your behalf to negotiate cancellations or explore other legal avenues for exit. While no company can promise instant results, their expertise can save you the stress and time of trying to handle it alone.