If you’ve been looking into beach resorts in the Dominican Republic, you may have stumbled across Viva Tangerine by Wyndham in Cabarete. On paper, it might seem appealing: an all-inclusive property, part of the Viva Resorts collection under Wyndham’s branding, located in a lively water-sports hub famous for kiteboarding and windsurfing. But before you commit to anything, especially a timeshare or vacation club contract, it’s worth taking a closer look at what guests have reported and why some owners eventually seek help from timeshare exit companies.

Who Runs Viva Tangerine by Wyndham

Viva Tangerine is part of Viva Resorts by Wyndham, a partnership between Dominican-rooted Viva Resorts (founded by Ettore Colussi) and the global Wyndham Hotels & Resorts group. Wyndham provides branding, marketing, and some management oversight, while Viva handles day-to-day operations. Individual resorts can be owned by local investors or developers, so your experience may vary depending on the property’s upkeep and management approach.

How Viva Tangerine Differs from Other Viva Resorts

Unlike some larger or more family-oriented Viva properties, Tangerine focuses heavily on Cabarete’s active beach scene. It’s smaller, with a strong draw for kiteboarders and windsurfers. Other Viva resorts, like Viva Dominicus Beach or Viva V Samana, cater to different crowds, families, couples, or guests looking for larger-scale amenities. While this niche appeal works for some, it also means fewer dining options, smaller facilities, and possibly more crowding during peak season.

Recurring Guest Complaints

Online reviews across TripAdvisor, Booking.com, and Expedia reveal consistent issues:

• Food Quality & Safety Concerns – Many guests find the buffet repetitive and bland, with occasional reports of undercooked or poorly stored food. Some even report illness after eating.
• Maintenance Problems – Reports of mold, foul odors, broken doors, and malfunctioning air conditioning are common. Bathrooms sometimes have plumbing problems, no hot water, or unreliable water pressure.
• Cleanliness Issues – Multiple reviews describe unclean dishes, stained linens, and rooms not being restocked with basics like toilet paper and towels.
• Pushy Timeshare Sales – Several guests describe aggressive pitches from sales staff, often continuing after a firm “no.”
• Beach Vendor Harassment – Because the resort sits on a public beach, vendors frequently approach guests—even in the pool area—making it hard to relax.
• Weak Bar Service – Watered-down drinks and improperly refrigerated beverages have disappointed many guests expecting a full all-inclusive experience.
• Frequent Infrastructure Issues – Outages, broken key cards, and unreliable Wi-Fi have been mentioned repeatedly.
• Noise Complaints – Rooms near the entertainment area can be noisy late into the night, affecting sleep quality.

Larger Industry Context

Viva Tangerine itself hasn’t been the center of major legal scandals, but a sister property, Viva Dominicus Beach, was involved in a high-profile wrongful death lawsuit in 2025 related to alleged food poisoning. Additionally, Wyndham, the broader corporate partner, has faced legal action over timeshare sales practices in recent years. While not directly tied to Tangerine, this is relevant if you’re considering any form of ownership or vacation club membership.

Why Some Guests Look for a Timeshare Exit Company

Between maintenance issues, pushy sales tactics, and concerns about food and infrastructure, some owners at Viva Tangerine and other Viva/Wyndham resorts have decided that the investment isn’t worth it. Timeshare contracts can be complex and difficult to cancel on your own, which is why some people turn to reputable timeshare exit companies for help navigating the legal and contractual process.

If you’re already locked into a contract and your experience hasn’t matched your expectations, seeking professional assistance might be the best route to protect your finances and end the ongoing fees.

Final Takeaway

Viva Tangerine by Wyndham may appeal to travelers who love Cabarete’s active beach scene, but it comes with recurring complaints that potential buyers and timeshare prospects should carefully weigh. From food quality concerns to maintenance problems and aggressive sales tactics, the resort’s downsides are worth knowing before you sign anything. And if you’ve already committed but find yourself dissatisfied, a trustworthy timeshare exit company can help you explore your options.